Legal

Terms & Conditions

Effective date: February 28, 2026

1. Agreement

By creating an account or using Upskwela, you agree to these Terms, our Privacy Policy, and posted platform rules. If you do not agree, do not use Upskwela.

2. Eligibility and Accounts

  • You must provide accurate account information and keep it updated.
  • You are responsible for account security and all activity under your account.
  • We may require identity verification for security or compliance.

3. Platform Role

  • Upskwela provides technology, billing, and community tools.
  • Creators control their content, pricing, schedules, and service delivery.
  • Except where required by law, Upskwela is not a party to creator-learner contracts.

4. Acceptable Use

  • No illegal activity, harassment, hate speech, threats, scams, or fraud.
  • No malware, phishing, scraping, spam, or unauthorized bots.
  • Do not bypass Upskwela payments to avoid platform fees.
  • We may remove content or restrict accounts to protect users and the platform.

5. Content and Intellectual Property

  • You keep ownership of content you create.
  • You grant Upskwela a non-exclusive worldwide license to host, display, and process content for platform operations.
  • You must have rights to your content and must not infringe others' rights.
  • For IP complaints, email [email protected] with proof and URL.

6. Plans, Payments, and Refunds

  • Paid plans are billed in advance and may auto-renew until canceled.
  • You can cancel renewal at any time for future billing cycles.
  • Prices and plan features may change with prior notice.
  • Refunds follow Upskwela refund rules or applicable law.
  • Payment disputes and chargebacks may result in access limits and cost recovery where allowed.

7. Creator Payouts and Taxes

  • Payouts are processed via authorized providers and verification checks.
  • Fees, refunds, and chargebacks may be deducted before payout.
  • We may hold payouts for fraud, risk, legal, or compliance reviews.
  • Creators are responsible for taxes unless withholding is required by law.

8. Third-Party Services

Upskwela may use third-party services for payments, analytics, storage, messaging, and security. Those services have their own terms and privacy policies.

9. Disclaimer and Liability

  • Upskwela is provided "as is" and "as available".
  • To the extent allowed by law, Upskwela is not liable for indirect or consequential damages.
  • Total liability is limited to the higher of PHP 5,000 or fees you paid to Upskwela in the previous 60 days.

10. Suspension and Termination

  • You may stop using Upskwela at any time.
  • We may suspend or terminate accounts for violations, fraud, abuse, legal requests, or serious safety risks.
  • We may retain records as required for legal, tax, audit, and fraud prevention purposes.

11. Governing Law

These Terms are governed by Philippine law. Unless law says otherwise, disputes are handled in Quezon City, Metro Manila.

12. Contact

For legal concerns, email [email protected].