Frequently Asked Questions

Viral ka, pero hindi steady ang kita. This is a common problem for Filipino creators who rely solely on ad revenue or brand deals. Views don't always translate to sustainable income because you're at the mercy of platform algorithms and advertiser budgets. Upskwela helps you build direct income streams through paid communities and courses, so your earnings come from your audience—not from ads.

FB Group + GDrive + GCash + Sheets + DMs = ikaw lahat. When you're juggling multiple tools—Facebook for community, Google Drive for content, GCash for payments, spreadsheets for tracking, and DMs for support—you become the bottleneck. Upskwela consolidates everything into one platform: community, courses, payments, and member management. Less manual work, more time to create.

One bad week sa feed, bagsak agad ang income. When your revenue depends on reach and engagement, algorithm changes can devastate your earnings overnight. With Upskwela, you own your audience relationship. Members pay to access your community and courses directly—no algorithm can take that away. Your income becomes predictable and sustainable.

Walang isang HQ for lessons, payments, at community. Without a central hub, your students struggle to find content, you lose track of who paid, and community engagement suffers. Upskwela gives you one headquarters where everything lives together: courses, discussions, payments, events, and member profiles. Your students know exactly where to go, and you have full visibility over your business.

Upskwela is the all-in-one community learning platform in the Philippines—your go-to place for Filipinos to learn and earn, with seamless local payments and no need for multiple tools, aiming to be the next wave of income for Filipinos. Unlike traditional course platforms that only focus on content delivery, Upskwela combines courses with community features like discussions, chats, events, and member interactions—everything you need in one place.

Yes! For Filipino educators, Upskwela is the better choice. We offer local payments (GCash/Maya), PHP pricing that's 90% cheaper than Kajabi, and features built specifically for the Philippines market that Skool and Kajabi don't offer. Upskwela is the only all-in-one learning platform designed for Filipino creators.

Upskwela combines everything you need in one platform: course creation, community forums, group chats, calendar events, membership tiers, payment processing (GCash/Maya), analytics, and AI content tools. You no longer need 5–7 tools to manage your community and courses—Upskwela is your all-in-one learning platform.

Absolutely! Upskwela is the best learning platform in PH for local payments. Accept payments through GCash, Maya, credit/debit cards, and other Philippine payment methods. No need for expensive international payment processors like Stripe or PayPal. No need to handle the payment processing yourself - Upskwela handles it for you.

Upskwela uses Xendit as our payment provider to accept GCash, Maya, credit/debit cards, and bank transfers. When learners join your community, payments are automatically processed and tracked in your dashboard. No setup required - everything is built-in and ready to use from day one.

Upskwela starts completely free with our Free Forever plan (20% platform commission). As you grow, upgrade to Plus (₱999/month, 10% commission) or Pro (₱4,999/month, only 3% commission). Enterprise plans start at ₱10,000/month with 0% platform commission. Unlike other learning platforms that charge in USD, we price in PHP to make it affordable for Filipino educators.

Sign up or log in to your account → Navigate to your dashboard → Click the "Create Community" button → Fill in your community details (name, description, cover and teaser video) → Done

Yes! You can create multiple membership tiers tailored to your community's needs. For example, a Fitness Community could offer: Weight Loss Plan (₱999/month), Muscle Building Plan (₱1,299/month), Contest Prep Plan (₱2,499/month). Or an Art Community might have: Beginner Artist (₱599/month), Pro Artist with 1-on-1 Sessions (₱2,999/month). Each tier can include different courses, resources, and perks.

Yes! You can upgrade or downgrade your plan at any time. Changes take effect immediately.

Start with our Free Forever plan to explore the platform. You can upgrade whenever you're ready to access more features.

Platform commission is automatically deducted from each transaction based on your tier plan. Each tier has its own platform commission rate: Free Forever (20%), Plus (10%), Pro (3%), and Enterprise (0%). As you scale and pay more, you keep more of your revenue. This platform commission is deducted from every member who joins your community or any payment you receive from your community.

Payment processing fees are charged by our payment provider. Local transactions are charged 3.2% + ₱10 across all plans. These are standard industry rates for secure payment processing. All prices in PHP are VAT-inclusive where applicable. Payment processing fees simply cover our payment provider's charges — Upskwela does not add markup.

Yes. All Upskwela plan prices shown in PHP are VAT-inclusive where applicable. The price you see on the Pricing page is the price you're billed, unless we explicitly say otherwise in your agreement (for example, for some custom Enterprise contracts).

No. Learners only pay the membership fee set by the creator. We don't add a separate "platform VAT" line for learners at checkout. If you are a creator, you are responsible for handling any VAT or other taxes on the income you earn from your community, in line with your local laws.

Upskwela helps you collect payments, but you remain the merchant of record for your community and products. This means: You set your own prices and membership fees. Upskwela charges its platform commission plus the payment provider's processing fee (3.2% + ₱10 for local transactions). You are responsible for your own BIR registration, VAT or percentage tax, and tax filings on the income you earn through Upskwela. We provide reports and transaction history to help you with bookkeeping, but we do not file or remit VAT or other taxes on your behalf. For specific tax treatment (e.g., whether you should be VAT-registered, how to treat your Upskwela income), please consult your accountant or tax advisor.

No. Upskwela does not register, file, or pay taxes on behalf of creators. We act as your platform and payment facilitator, and we give you access to transaction data and reports. You (or your business) are responsible for: Registering with the BIR or your local tax authority when required, determining whether your sales are subject to VAT, percentage tax, or other taxes, and filing and paying your own taxes.

Upskwela supports on-demand payouts — you can request a payout anytime you want! Once requested, payouts are processed instantly or within 24-48 hours to reflect in your bank account or e-wallet.

The minimum payout threshold is ₱100. Your balance must reach this amount before you can request a payout.

Yes, there is a ₱10 transaction fee per payout to cover disbursement costs. This fee is deducted from your payout amount.

We support payouts to Philippine bank accounts (via Instapay up to ₱50,000/transaction, or Pesonet for larger amounts) and E-wallets like GCash, Maya, and GrabPay (up to ₱50,000/transaction).

There's no overall limit on how much Upskwela can pay you. Some payment methods have per-transaction limits (₱50,000 for Instapay and most e-wallets). If your earnings exceed that, we'll use Pesonet or split into multiple transactions.

Congratulations! If your payout balance grows significantly (₱100K+), we'll work with you to arrange larger bank transfers so you get faster access to your funds while avoiding small transfer caps.

Yes! Simply go to your dashboard, verify your community, and request a payout whenever you're ready. You'll enter your bank or e-wallet details during each payout request. Payouts are on-demand, so you're in control.

No. For your security, we do not save any of your payout account details. You'll need to enter your bank account or e-wallet information each time you request a payout. This ensures your financial information stays private and secure.